Shipping policy

Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• You will receive a confirmation email 

Shipping Rates & Delivery Times

• Standard Shipping (USA): 5–7 business days from the date of order processing
• Express Shipping (USA): 2–3 business days from the date of order processing
• International Shipping: 7–21 business days from the date of order processing (varies by country)
  

Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping

• Customers are responsible for any customs fees or import duties.
• Delivery times may vary due to customs processing in different countries.

Lost or Delayed Shipments

• If your package is delayed, please allow extra time due to potential carrier delays.
• If your order is lost, contact us at florevia.spa@gmail.com, and we will assist you in resolving the issue.

Returns & Exchanges

Please refer to our Return Policy for details on returns and exchanges.

For any shipping-related questions, feel free to contact us at Florevia.Spa@gmail.com.