Privacy Policy
FLOREVIA
Website: https://florevia.shop
Last Updated: October 14, 2026
1. Introduction
Welcome to FLOREVIA.
At FLOREVIA, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, browse our products, or make a purchase.
By using this website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
Personal Information
Name
Email address
Phone number
Billing address
Shipping address
Account information (if you create an account)
Order Information
Products purchased
Order details and transaction records
Product preferences
Payment status and transaction references
Technical Information
IP address
Browser type
Device information
Website usage data
Cookies and similar technologies
Customer Communications
Messages submitted via contact forms
Customer service inquiries
Product customization requests
Reviews and feedback
We collect information directly from you, automatically through our website, and—where applicable—from the services involved in processing your orders.
3. How We Use Your Information
We use personal information for the following purposes:
Processing and fulfilling customer orders
Arranging product shipping and delivery
Sending order confirmations and updates
Responding to customer inquiries
Providing customer support
Handling returns and refunds
Maintaining and improving website functionality
Detecting fraud and ensuring website security
Complying with applicable legal obligations
Sending promotional communications (where permitted by applicable law)
Where required by applicable law, we process personal information based on appropriate legal grounds, such as contractual necessity, legal obligations, legitimate interests, or your consent.
4. Payment Information
Payments may be processed through third-party payment service providers.
Depending on the payment methods available at checkout, these payment service providers may collect and process payment-related information.
FLOREVIA does not request that customers send sensitive payment card information via email or customer service communications. Payment information will be processed in accordance with the privacy and security policies of the relevant payment service providers.
5. Shipping and Delivery Information
To fulfill orders, we may share necessary customer information with shipping and logistics providers.
This information may include:
Recipient name
Delivery address
Contact phone number
Shipping instructions
Order and shipment details
We share only the information required to arrange and complete the delivery.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Maintain shopping cart functionality
Remember customer preferences
Support account logins and the checkout process
Improve website performance
Understand website traffic and usage
Support advertising and marketing activities (where applicable)
Some cookies are essential for the website to function properly, while others may require your consent in accordance with applicable privacy laws.
You can manage cookies through your browser settings or via any cookie preference settings provided on our website.
Disabling certain cookies may affect the functionality of your shopping cart, account, or the checkout process.
7. Sharing of Personal Information
To conduct our business, we may share personal information with trusted service providers when necessary.
These service providers may include:
Payment processing companies
Shipping and logistics providers
Website hosting providers
E-commerce platforms and technology providers
Customer support service providers
Website analytics providers
Marketing service providers (where applicable)
We may also disclose information when required by law, to protect our legal rights and interests, or in the event of a business transfer, as permitted by applicable law.
We will not disclose customers’ personal information to unrelated third parties without a valid reason or legal basis.
8. Data Retention
We retain personal information only for as long as is reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
Order fulfillment requirements
Customer service needs
Financial and tax obligations
Fraud prevention
Applicable legal requirements
When personal information is no longer required, we will take reasonable steps to delete or anonymize it, subject to any applicable legal obligations.
9. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or electronic storage is entirely secure.
We encourage customers to safeguard their account credentials and to contact us if they suspect any unauthorized activity.
10. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the following rights:
To request access to your personal information
To request the correction of inaccurate information
To request the deletion of your personal information
To object to or restrict certain types of processing
To withdraw your consent, if the processing is based on consent
To request a portable copy of your personal information (where applicable)
To opt out of certain marketing or advertising activities
To lodge a complaint with the relevant data protection authority
Certain requests may be subject to legal exceptions.
To exercise your privacy rights, please contact us using the information provided below.
11. International Data Transfers
Our website and service providers may process or store personal information in countries outside of your country of residence.
Where required by applicable law, we take appropriate measures to protect personal information during international transfers.
12. Children’s Privacy
Our website is intended for a general audience and is not specifically directed at children.
We do not collect personal information from children in a manner that violates applicable privacy laws.
If you believe that a child has provided personal information inappropriately, please contact us so that we may review the situation.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or the content of websites operated by third parties.
We recommend that you review the privacy policies of such websites before providing any personal information.
14. Marketing Communications
If you subscribe to promotional communications, we may send you information regarding new products, upcoming collections, special offers, and other store updates.
You may unsubscribe from these communications by using the unsubscribe link provided in our promotional emails or by contacting us directly.
We comply with applicable marketing regulations and legal requirements.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, technology, services, or legal requirements.
Any changes will be posted on this page, along with an updated revision date.
We encourage customers to review this Privacy Policy periodically. 16. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Company Name: FLOREVIA
Website: https://florevia.shop
Email: MaudSakir@gmail.com
Company Address: 200 Northpoint Ave, High Point, NC 27262, USA
We will review and respond to privacy-related inquiries in accordance with applicable law.